Privacy Policy


We take data protection very seriously and treat personal data confidentially in accordance with current legal regulations. We live by the principle of data economy and only store the personal data that we need for legally understandable reasons for our online offering and for our services.

You can use our website without providing any personal information - we only store access data without personal reference such as your IP address. These data are evaluated exclusively to improve our offer and do not allow any conclusions to be drawn about your person. We only collect personal data if you provide it to us voluntarily with your express consent for a defined purpose.

Our data protection declaration informs website visitors transparently about the type, scope and purpose of the collection and use of personal data. The GDPR (EU General Data Protection Regulation) serves as the legal basis, whereby definitions of the terms used (e.g. “personal data” or “processing”) are defined in Art. 4 GDPR.

Data Responsible

Famli e.U., Roseggerstraße 29, A-9020 Klagenfurt am Wörthersee
Managing director / authorized representative: Dipl.-Ing. Daniel Fritzsch
Email address:

Cookies & Reach

Our website uses cookies to optimize functionality through pseudonymised range measurement, which are transmitted either from our server or the server of third parties to the browser of the current user.

Cookie information is stored in your browser and allows us to understand which sections of the website you find interesting and useful, and when and from where you return to our website.

Common browsers offer the setting options not to allow cookies. There is no guarantee that all functions of our website will be available without restrictions if the necessary cookies are not permitted.

Data Collection & Processing

We collect, use and pass on personal data only if this is permitted by law or if the person concerned consents to the data collection. Personal data is all information that is used to identify the person in question and that can be traced back to them, such as name or telephone number.

We adhere to the principles of data avoidance and data economy. We therefore only store personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods provided for by law.

Handling Contact Information

When contacting us as the website operator, personal contact details are stored so that they can be used to process and answer the request and for possible follow-up questions. This data will only be passed on to third parties with your express consent.

Which data for which purpose?

Contact & appointment requests: We store and process personal data from contact and appointment requests only after express permission and in compliance with our data protection regulations for the purpose of voluntary contact.

Data: Booking period, number of guests, first name, last name, e-mail, telephone number, IP address, optional content

Changing our Privacy Policy

We reserve the right to occasionally adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The most recently updated data protection declaration always applies to visits to our website.

The use of contact data published as part of the imprint obligation by third parties to send unsolicited advertising and information material is hereby expressly prohibited. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.​

SSL Encryption

In order to protect the security of transmitted data in the best possible way, we use state-of-the-art SSL encryption via HTTPS. All data that is transmitted to this website - such as contact requests - cannot be read by third parties thanks to SSL encryption. The small green padlock in front of the browser's address bar indicates that our website is classified as secure.

Data Subject Rights

Every person concerned has the right to request free information about which personal data has been stored. In addition, there is a right to the correction of incorrect data and to the processing of personal data being restricted or deleted. If applicable, the right to data portability can also be asserted.

If a correction, blocking, deletion or information about the personal data stored on the person is desired or questions arise regarding the collection, processing or use of the personal data or consent given should be revoked, we ask for a message to the following e-mail:

If you suspect unlawful data processing, we also ask that you contact us directly or lodge a complaint with the Austrian data protection authority via email:

Deletion of Data

After the respective purpose of use of the personal data has ceased to apply or after the statutory retention periods have expired, the corresponding data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.

If the request does not conflict with a legal obligation to store data (e.g. data retention), there is a right to have the data deleted. Data stored by us will be deleted on request if it is no longer necessary for its intended purpose and there are no statutory retention periods.

If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Right to Object

Anyone can exercise their right to object and object to the processing of personal data for marketing purposes at any time or revoke their consent. If we process other personal data based on a legitimate interest, you can object to this as soon as there are specific reasons against further data processing.